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WARRANTY

Quality Guaranteed
At Scissors Direct we are committed to offering the highest standards in customer satisfaction.


Unconditional Lifetime Warranty
ZAMAHA shears come with a lifetime warranty that protects you against manufacturing defects during the life of the product. To the original purchaser of the shears. Damages due to misuse and improper handling are not covered under this warranty.


Money-Back Guarantee
Scissors Direct offers a 30 day, 100% satisfaction, and money-back guarantee with every purchase.    If you are unhappy with your purchase, you may return it within 30 days of receipt for a refund or replacement. No returns will be accepted unless prior authorization has been granted from Scissors Direct

To receive full credit (less shipping), your purchase must be returned with shipping pre-paid to the location specified by Scissors Direct .If the item you purchased included free shipping and handling, we deduct actual shipping and handling costs.

All items must be NEW (not used), in original packaging, and with all warranty cards, manuals, and accessories.

Items returned with missing parts (combs, hair clips, case, oil, colored finger rings etc) will be charged a 20% restocking charge. Unauthorized returns will be refused.

YOU ARE RESPONSIBLE for the return shipping and insurance. If you return an item(s) and the shipper damages the shipment or the shipment is lost, then you and the shipper are responsible, not us. So please insure your returns.

Accidental Drop Warranty
Scissors Direct will repair accidentally dropped  or damaged shears free of charge for 12 months after purchase. Scissors Direct will decide on its own discretion about the condition of shears and weather it can be repaired or not.


Sharpening
Scissors Direct offers free lifetime sharpening with all our shears limited to 1 sharpening every year .scissors damaged due to misuse and improper handling is not covered under this warranty and  you will be responsible for shipping and insurance charges for both ways.


 

 

 
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